At The Equestrian Collective, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, purchase our products, or interact with us.
We are committed to handling your personal information with care, transparency, and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
Who We Are
The Equestrian Collective Website: theequestriancollective.org Email: [email protected]
We are the data controller responsible for your personal data.
What Personal Data We Collect
We may collect and process the following types of personal data:
- Contact information (such as name and email address)
- Purchase and transaction details
- Communication data (emails or messages you send us)
- Technical data (such as IP address, browser type, and device information)
- Website usage data collected via cookies and similar technologies
We only collect data that is necessary for the purposes described below.
How We Use Your Data
We use your personal data to:
- Provide and deliver our products and services
- Process payments and manage orders
- Communicate with you about your purchases or inquiries
- Improve our website, content, and user experience
- Comply with legal obligations
We do not use your data for purposes that are incompatible with these.
If you sign up to receive emails from us, we will only send you relevant information and you can unsubscribe at any time.
Legal Basis for Processing
Under GDPR, we process your personal data based on one or more of the following legal grounds:
Contractual necessity (e.g. to deliver a purchased product)
Legal obligation (e.g. accounting requirements)
Legitimate interests (e.g. improving our website)
Consent, where required (e.g. non-essential cookies or marketing emails)
Sharing of Personal Data
We do not sell or rent your personal data.
We may share your data with trusted third-party service providers only when necessary to operate our business (such as payment processors, website hosting providers, or analytics services). These parties are required to process your data securely and only for specified purposes.
Some of our service providers may process data outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
Cookies and Tracking Technologies
We use cookies and similar technologies to ensure our website functions properly and to understand how it is used.
For detailed information about the cookies we use, the purposes they serve, and how you can manage your preferences, please see our Cookie Policy.
How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
When your data is no longer needed, it is securely deleted or anonymised.
Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent at any time, where processing is based on consent
- Request data portability
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at [email protected].
Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
